Terms of Use and Service Terms
Last updated: 12 September 2026
These terms explain how this website may be used and the general terms that apply to information and support provided through it.
Using this website
You may use this website for lawful purposes and in a way that does not damage, interrupt or misuse the website.
Website information is provided in good faith, but it may not always be complete, current or suitable for every situation.
We may update or remove content when necessary.
General support only
Simplified Support provides general SEND, EHCP and EOTAS support and information.
Simplified Support Ltd is not a legal practice and does not provide legal advice, legal representation or a guaranteed outcome.
Information on this website should not be treated as a substitute for independent legal, medical, educational or safeguarding advice where that is needed.
EOTAS support is not an emergency service.
The website is not monitored continuously.
Bookings and services
Any appointment or service arrangement will be subject to the information shown at the time of booking and any confirmation sent to you.
You are responsible for checking that your contact and booking details are accurate.
Availability may change.
If we need to change or cancel an appointment, we will contact you using the details provided and explain the available options.
No online payment system
This EOTAS website currently does not take online payments.
Any separate service agreement or commissioning arrangement must be confirmed separately in writing.
Prices and VAT
Prices or commissioning information must be displayed accurately.
Simplified Support Ltd is not VAT registered and does not add VAT to its prices.
Intellectual property
Unless stated otherwise, the text, branding, graphics and other content on this website belong to Simplified Support Ltd or are used with permission.
You may view and use the website for personal or professional information purposes.
You must not copy, reproduce, sell or redistribute website content without permission.
External links
This website may contain links to other websites.
We are not responsible for the content, security or privacy practices of third-party websites.
Liability
Nothing in these terms excludes or limits liability where this would be unlawful, including liability for fraud or rights that cannot legally be excluded.
We do not promise that using this website or any support service will result in a particular educational, legal, financial or personal outcome.
Governing law
These terms are governed by the law of England and Wales, unless mandatory consumer protection law requires otherwise.
Company details
Simplified Support LtdThe Hand Stadium
Davis Lane
Clevedon
BS21 6TG
United Kingdom
Registered in England and Wales.
Company number: 16358501.
Telephone: 0330 043 0263.
Email: jessica@simplifiedsupport.co.uk.
Simplified Support Ltd is not VAT registered and does not add VAT to its prices.