About Simplified Support

Simplified Support Ltd was built from lived experience of SEND, EHCPs and EOTAS. We help families stay on top of the practical side of a package so they can focus on their child.

Our Shared Mission

We've sat in the meetings where our children were misread, watched them mask until they fractured, and held the line through the late-night panic. We didn't build Simplified Support from a whiteboard. We built it from the inside of a system that was failing the people it was written for — and we built it so no family, school or local authority has to keep working that hard for the basics.

As two neurodivergent parent carers, we know what it costs to translate yourself before anyone will translate the law back to you. That's the bar Simplified Support is built to meet — for families who need clarity, dignity and a way to be believed; for schools who need tools that work on a Monday morning, not just on paper; for local authorities who need defensible, audit-ready evidence without adding to caseload; and for NHS and healthcare professionals whose advice and contributions shape EHCPs and need to land in a format families and settings can actually use.

For funders and commissioners, this is an opportunity to back a delivery partner with first-hand lived experience, full British Psychological Society membership across seven Divisions and Sections, and a live platform already in the hands of the people it was designed for. This is what it looks like when the people who've lived the problem are trusted to design the answer.

Who we are

What we do

The EOTAS Package Manager is a record-keeping and co-ordination service. Jess works with you to keep providers, timetables, invoices, budgets, evidence and reviews in one organised place. It does not give legal advice and it does not make decisions on behalf of a local authority.

Information, consultancy and advocacy

We help families understand and organise their EOTAS package. We are not solicitors and we do not provide regulated legal services. If you need legal representation or tribunal advocacy, we can signpost you to appropriate specialists.

Our approach

EOTAS packages fail when the paperwork lives in ten inboxes and nobody can see the whole picture. Our approach is simple:

  1. Listen first. Every family and every package is different.
  2. Organise what already exists: the EHCP, providers, budgets, invoices and evidence.
  3. Keep one shared, accurate record so parents, providers and Jess are looking at the same information.
  4. Plan the week, track delivery and gather evidence as it happens, not the night before a review.
  5. Flag gaps honestly and signpost to specialists when something needs legal or clinical expertise.

Our values

  • Families first

    Every decision starts with what makes life easier for the family and better for the child.

  • Honesty over jargon

    We say what we can and cannot do, in plain language, and we never invent information.

  • Lived experience

    This service was built from real experience of SEND, EHCPs and EOTAS, not from a textbook.

  • One place, one record

    Enter information once and use it everywhere, so nothing gets lost between providers and reviews.

  • Careful with your data

    Children's information is sensitive. We collect the minimum, keep it secure and respect your rights.

  • Practical, not perfect

    Progress over perfection: small, organised steps that actually happen beat big plans that do not.

Company details

Simplified Support Ltd
Company number: 16358501
The Hand Stadium
Davis Lane
Clevedon
BS21 6TG
United Kingdom
Registered in England and Wales.
Company number: 16358501.
Telephone: 0330 043 0263.
Email: jessica@simplifiedsupport.co.uk.
Simplified Support Ltd is not VAT registered and does not add VAT to its prices.

Meet the person behind the service

Jess is the operational lead for the EOTAS Package Manager. You can read more about her background and approach.

Meet Jess